Keep your business website supported throughout the year. We provide website AMC services with an agreed annual scope for maintenance, technical checks, content support and reporting.
Request a annual maintenance contract (amc) quotation
Service in focusExplore illustrative sample designs and deliverables. These demonstrate possible approaches and are not completed client projects.
Illustrative schedule; your contract defines frequency and coverage.
| Coverage item | To agree |
|---|---|
| Maintenance | Update and review schedule |
| Content support | Monthly or annual allowance |
| Assistance | Hours and response targets |
| Third-party renewals | Included or billed separately |
Describe the issue and affected page
Check coverage against the annual agreement
Record the work and agreed follow-up
| Deliverable | Example record |
|---|---|
| Scope | Approved service requirements |
| Access | Owner-controlled account details |
| Guide | Usage and support instructions |
| Next review | Date agreed with the business |
Share your requirements and the sample direction you prefer.
Review CMS, plugin and theme updates where applicable, with compatibility checks and backups before agreed changes. The maintenance schedule is matched to your website platform and operational needs.
Agree file and database backup frequency, retention and recovery arrangements. Scheduled checks can cover SSL, enquiry forms, broken links and performance, with findings prioritised for action.
Include an agreed allowance for text and image updates, technical assistance and work summaries. Support hours, response targets, approval responsibilities and exclusions are defined in the annual contract.
01We review your requirements, available assets and the intended audience.
02We confirm the scope, deliverables, review stages and dependencies.
03The agreed work is developed and presented for your review.
04Approved deliverables are supplied with the access or guidance defined in your scope.
Provide your website URL, platform, hosting access, known issues and required support level. We review the existing setup before proposing an annual maintenance scope.
We confirm responsibilities, approval stages and the delivery schedule before starting. Any third-party costs or ongoing services are listed separately.
Your AMC specifies the maintenance schedule, update responsibilities, backup arrangements, support allowance and reporting. The proposal also states response targets and exclusions so your team knows what is covered.
Yes, subject to a review of the platform, access and current condition. Existing faults, unsupported software or initial recovery work may need a separate scope before the annual plan begins.
They are included only when explicitly listed in your contract. Hosting, domain, email and paid software renewal fees are otherwise separate third-party costs.
An AMC covers the agreed maintenance and support work. Major redesigns, new integrations, new page templates and work beyond the allowance are quoted separately.
An annual support plan can be coordinated remotely after a website review. The contract defines support hours, response targets, time zones, update allowances and third-party renewal responsibilities.
Send us your requirements and available material. We clarify the scope, provide a quotation in QAR and agree the schedule before work begins.